Electronic
Protection

Enjoy those extra features on your Smart devices. Stream your favorite videos, see who delivered your packages, talk to the person at the door remotely, and use your voice control system to turn your lights off at night. With a PROTECTALL™ Plan your purchase is protected, giving you the freedom to fully enjoy your things.

Protection that
gives you peace of mind

Your electronics last longer

PROTECTALL™ plans are designed
to repair accidents and breakdowns as they
occur, so your electronics will
last longer.

Easy to use

Our self-service portal lets you
manage your plans, file and
track claims, and connect with
an agent all in one place.

Simple plans

All our plans are written in
plain language and are easy to
understand. So zoom in on
any of our documents and you
will not find any surprises.

“A” rated carriers

Your plan will be underwritten
by one of our AM Best “A”
Rated Carriers. So you can feel
assured your things are well protected.

Saves you money

Your plan covers repairs by
expert technicians. If they
can’t fix it, we’ll replace it — at
no extra cost.

We offer three robust PROTECTALL™ plans to cover electronics in your home

Repair Plan

Repair coverage includes:
Electrical Failures (parts & labor)
Mechanical Failures (parts & labor)
Surge Protection
Repair/Replacement Promise
No Lemon Policy

Replacement Plan

Replacement product for:
Electrical Failure
Mechanical Failure
Surge Protection

Accidental Damage Plan

(laptops/smartphones/tablets/cameras/headphones)
Includes Repair Plan Coverage
Protection Against Cracks, Drops and Spills

*See PROTECTALL™ terms and conditions for details.

Claims – How it works

File a
claim online

Our self-service claims portal makes it easy to file a claim and track the status of repairs any time, from anywhere.

Schedule a service appointment

Our friendly team will help you find a time that works with your schedule and answer any questions, any time.

We’ll repair it
or replace it

We work with licensed and insured technicians to provide exceptional repairs. If we can’t fix the damage that’s covered by our plan, we’ll replace your damaged item.

Frequently Asked
Questions

When should I report a claim?

We want to resolve your problem in a timely manner. All damages must be reported after discovery. For the specific reporting time frame, please refer to your protection plan certificate under the “Plan Coverage” section.

What do I need to file a claim?

You will need your name, phone number, zip code, and though not always necessary, it is advised that you keep your sales receipt along with the terms and conditions of the program.

I just received a full-replacement. Are the other items under that protection plan still covered?

Yes, items are shown on the original receipt that is in your possession remain eligible for coverage.

Is my new replacement item covered under the same protection plan?

The plan does not transfer to the new replacement item. The new item may be eligible for the purchase of a new plan, as offered by the Retailer. PROTECTALL™ is one of the only furniture protection providers that offers a consumer the ability to purchase another plan on the replacement.

If I move to another state, does my plan still cover my item?

PROTECTALL™ has a nationwide service technician network and can provide service anywhere within the United States. If you have moved out of the retailer’s normal delivery area, this plan will be limited to repair service only or terminated and you will receive a pro rata refund of the purchase price of the plan calculated based on the elapsed time since the commencement of the plan, less any claims paid.

What is the difference between the manufacturer’s warranty and the protection plan?

A manufacturer’s warranty is a limited warranty that comes with your new product at the time of purchase. The PROTECTALL™ plan does not replace any coverage provided by the manufacturer but does augment coverage during the limited period and extends protection after the manufacturer’s warranty expires.