Welcome to
peace of mind

Congratulations on your new ProtectAll plan. You can relax knowing we’ve got you covered. Your plan is active starting the day your products were delivered, protecting your furniture, home appliances, and electronics from the everyday accidents that are just part of life.

Our new Online Portal lets you take care of business right from your couch!

File claims

Claim filing is easy in just a few steps

View documents

View and download your plan documents

Chat with us

Chat with one of our support representatives

Get status updates

Get regular updates via email or SMS
CREATE AN ACCOUNT

New planholder FAQs

How do I manage my new plan?

We’ve made accident protection easy. Simply log in to the ProtectAll Claims Portal where you can:

  • Download your plan documents
  • File a claim
  • Get real-time status updates
  • Chat with an agent

Create an account

Do I have to register my plan?

Nope!  Registering your ProtectAll plan is optional. Your plan is active starting the day you bought it and you don’t need to register your plan to file a claim. Registering your plan could speed up the claims process if and when you do file a claim, and act as a back-up if you lose track of your damaged item’s receipt.

Register plan

How do I file a claim?

Filing a claim is easy with ProtectAll.

  • Tell us what happened. When you notice damage, you have 30 days to log into our easy self-service portal or call into our customer service to file a claim.
  • We’ll schedule an in-home repair. We’ll find an appointment that works with your schedule and send over a licensed, insured expert service technician.
  • Or we’ll replace it.
    If our expert technicians can’t repair damage that’s covered by your plan, we’ll replace the item.

File a claim

How does the manufacturer's warranty work with your Protection Plan?

Most products purchased come with a manufacturer’s warranty that is generally up to one year from the date of purchase and typically covers defects due to parts or workmanship.  During this time, all protection plans (including ProtectAll) will refer you to the manufacturer if there’s an issue with your item that is covered by their warranty so that they can resolve it.

However, if there is an issue not covered by the manufacturer during the warranty period, that is included in your plan, ProtectAll will cover it.  After expiration of the manufacturer’s warranty, ProtectAll covers all issues included in your plan for the remainder of the plan term.

What does my plan cover?

To download and review your plan documents, log in to the ProtectAll claims portal. Or, get an overview of what’s covered with each of our plans below.

  • Furniture. Protection from stains, gauges and dings, water rings & more.
  • Area Rugs. Protection from pet accidents, pen ink, spilled nail polish & more.
  • Outdoor Furniture. Protection from water rings, scratches, singe marks & more.
  • Adjustable Beds. Protection from power surges, faulty controllers & more.
  • Appliances. Protection from mechanical failure, wiring problems & more. (Coming soon)
  • Electronics. Protection from speaker or screen failure, power supply burnout & more. (Coming soon)