Mattress Claims

Fill out Mattress Claims Form.

Full Name*

Your email*

Phone Number*

Address*

Store of Purchase*

Retailer Phone*

Retailer Address*

Purchase Date*

Date of Incident*

Mattress/Pillow/Sheet Size*

Protector/Encasement Size and Type:*

Mattress Stained/Damaged*

Type of Stain/Damage*

Protector/Encasement Stained/Damaged*

Type of Stain/Damage(Protector)*

Did you clean the protector/encasement*YesNo

Is the mattress memory foam or gel?*foamgelOther

Was the Protector/Encasement on your bed at the time of the incident?*YesNo

Estimated Mattress Retail Value (USD):*

Upload Photos and Invoice

Three (3) photos of the stained or damaged protector/encasement

Photo 1*

Photo 2*

Photo 3*

including at least one (1) clear photo of the tag or label on the protector/encasement with your claim number written on it.

Three (3) photos of the stained or damaged mattress.

Photo 1*

Photo 2*

Photo 3*

Copy of your invoice*

We will update your claim and provide you with an update regarding the next steps in the claim process within 5 to 7 business days. Please note that you are responsible for the hygiene of your mattress while this warranty claim is in process. Your documentation must be received by GBS Enterprises within 30 days of this warranty filing or your claim will be denied and closed.